As part of its plan to replace some older model receivers, DIRECTV has been contacting many of its customers, sending e-mails similar to the one shown below:
Notice from DIRECTV: WE NEED TO REPLACE YOUR RECEIVER!
DIRECTV is currently phasing out some 2003 and older receivers (known as "MPG"), and our records indicate that
one or more of these receivers is active on your account. A forthcoming change in our broadcast method requires these MPG receivers to be replaced because they will no longer function and will lose access to programming. In
preparation for this transition, DIRECTV will ship newer-generation replacement receiver(s) to you FREE of CHARGE* and with NO COMMITMENT or change in monthly charges when you contact us.
This notification applies only to receivers that use the MPG transmission methodology. The KVH 12V mobile receiver (M10 model), which is included in TracVision® A7, M1, M3ST, R1ST, and R6ST systems, does not use this methodology.
Therefore, it is not subject to DIRECTV’s replacement requirement.
The complete Technical Bulletin with all of the details is available on the KVH Partner Portal. Download the bulletin now